Effective date: July 18, 2026

1. Scope

This Privacy Policy explains how CaboCity (“we”, “us”) collects, uses and protects your personal information when you browse cabocity.com or book an experience in Los Cabos, Mexico.

2. Information We Collect

• Booking details: name, email, phone, participant count, dates, pickup location and similar information needed to fulfill your reservation.
• Payment information: processed directly by PCI-compliant payment providers (such as Stripe). We do not store full card numbers.
• Communications: messages you send us by email, contact forms, chat or WhatsApp.
• Usage data: device, pages visited and interactions, collected through cookies and analytics tools (e.g., Google Analytics) to improve the site.

3. How We Use Your Information

• To process and confirm bookings and send you service communications.
• To share necessary details with the local tour Operator delivering your experience.
• To provide customer support before, during and after your trip.
• To improve our website, offers and marketing (only with your consent where required).

4. Sharing

We share booking details only with the Operator of the experience you booked, payment processors, and service providers that help us run the site. We do not sell your personal information.

5. Cookies

We use essential cookies for the site to function and analytics cookies to understand how visitors use it. You can control cookies through your browser settings.

6. Data Retention & Security

We keep booking records only as long as needed for legal, accounting and support purposes, and protect them with appropriate technical and organizational measures.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by writing to help@cabocity.com.

8. Changes

We may update this policy from time to time; the current version will always be published on this page.

Questions? Contact us at help@cabocity.com or booking@cabocity.com, or by phone/WhatsApp at +52 624 192 9021.